Government Connect : What you need to know
Many UK Local Authorities and Government Departments planning to use Government Connect are currently investigating the need to record, log, store and retrieve network, file and user based logs on their networks
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Heads Up on Data Leakage Protection
Many Government departments have found themselves needing to investigate how to handle logs and offer forensic reporting on data loss. Find out more about how this issue can be managed
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Credit Crunch, Security Compliance or Service Oriented Architecture
If you had to read a report on the current global economic crisis or one on the latest BOTNET attacks or one on Service Oriented Architecture (SOA) which would be your first and second choices? Perhaps SOA would be the last on your list, hopefully this special report will help to change all that
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Managing Active Directory RID Master Failures EXCLUSIVE VIDEO
Are you responsible for your organizations Microsoft Active Directory? If so, then you need to be able to respond rapidly and effectively to any failures.
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Understanding and implementing SOA in a middleware environment
Understand the basics of SOA modelling and Make an informed decision on how best to plan and implement SOA within a mid-size or larger organisation with this special report, written by Steve Gold.
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The Great Virtualisation Secret
In this Special Report, Ben Chai examines one of the great myths of the virtualisation market and how unravelling the myth can truly benefit your business
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C.B.Learning Debuts Official Microsoft Online Learning : Managed, Simple, Cost-effective
As an official provider of Microsoft Online Learning, C.B.Learning unveils the next generation of IT skills training. Discover the simple route to training success. Sign up for a free Microsoft course today
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ITIL and CMDB Synergy : Enhanced Service Management
This paper provides an overview of the value a CMDB can bring to both IT and the business, and describes how a CMDB can work in harmony with ITIL best practices to enhance Service Management.
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Manage IT from a Business Perspective: Latest Best Practices from ITIL
This Whitepaper explores the intricacies of ITIL and explains how to Integrate and Automate Best Practices from the Latest ITIL Book
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CMDB, the Cornerstone of ITIL-based Integrated Service Support
A CMDB, when used in support of ITIL best practices, is the cornerstone of IT Service Support, providing a centralized view of IT data that is essential to delivering consistent, reliable, effective, and efficient service to your business customers
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Streamlining service request processes : A Key to Business Success
A Whitepaper that will allow you to get the best out of your employees and your company and enable services to be delivered fast, efficiently and cheaper.
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Supercharge your IT Business Value through BSM
The key to maximizing the value of IT is to optimize your IT processes based on a business-aware foundation. Business Service Management (BSM) is the most effective approach for doing just that
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Understand the ITIL code and expose its secrets
The Information Technology Infrastructure Library (ITIL®) is the most widely adopted best-practice IT framework for service management
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Can You Really Get ITIL Out of the Box?
You don’t have to be skeptic of the ITIL implementation promises. This paper examines the people, processes, and technology issues associated with getting ITIL up and running in your organization
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Top 7 Microsoft Exchange Disaster Recovery Tips
Regardless of whether your Exchange organisation is large or small, losing email services has a big impact on your business
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The Power of Remote Support in Battling Today's Top Customer Support Issues
A SSPA Research and Citrix Online Joint White Paper on report support technology
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Unified Communications : Real-Time Communications Concepts and Business Applications
As enterprises migrate to VOIP they’re also increasingly adopting a number of other IP-based, real-time applications
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Unified Communications : Are you Ready?
In this white paper you’ll learn how two of the most respected industry analysts define unified communications and why organizations are considering its use to improve business operations.
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The Online Shadow Economy
In an online black market worth more than $105 billion, malware authors can produce new, unique threats targeting businesses and employees every 45 seconds.
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Online Social Networking : The Employer's Dilemma
A white paper which considers how relevant UK legislation and employers' policies impact on the use of social networking websites
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Application Virtualisation : An Application for the 21st Century
In decoupling applications from the desktop operating system to run independently from the main OS, IT Professionals can negate registry cleanouts and application migration amongst a host of other things, which will ultimately increase productivity. Could this really become a defacto standard in offices the world over?
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Saucy Spyware and Shadowy Social Sites: See what can you learn from 2007
A year of storms, spam and socializing… This annual report comprises of new findings about online threats, such as spyware and social engineering, from the online traffic data we analyzed in 2007.
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The Business Communications Minefield
Ben Chai takes a quick look at the different standards for internet and branch office connectivity and which is suitable for your business.
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NAC in the spotlight
Network Access Control (NAC) technology has gone from a standing start at the turn of the century to being a red-hot topic in today’s enterprise marketplace.
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What Retention Policy? What deployment strategy?
In this series of papers, archiving expert Contoural's Bill Tolson provides an in-depth look at how to develop an effective email archiving solution for your organisation.
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